General Terms and Conditions
The main Euro Palace Casino rules are set out in its Terms and Conditions. Before you register on the site and join the community, you must accept these rules (they are the most important ones):
- You must be 18 or older; if not, Euro Palace Casino will ban your account;
- Euro Palace Casino will not disclose your personal information (banking, passport, and other details) to third parties;
- Self-excluded players are not permitted to create a casino account (this results in a ban);
- The platform does not permit deposits made with stolen funds;
- The platform does not accept liability for malfunctions of your device or internet provider;
- You are required to provide accurate information when registering with Euro Palace Casino;
- Be sure to review the Terms and Conditions page carefully before creating a Euro Palace Casino account (remember that you agree to them).
The Euro Palace Casino app reserves the right to amend these and other T&Cs. If changes occur, the site will notify you, and we recommend reviewing all updates.
Privacy Policy
Euro Palace Casino collects your personal information. You provide it when verifying your identity, making deposits, and so on. Below is the information Euro Palace Casino gathers:
- Communications with customer support;
- Payment details, including processing times, fees, etc.;
- Locations from which you access your account and the time you spend on the site;
- Your personal details, including name, date of birth, gender, etc.;
- Contact information, including phone numbers, email addresses, billing addresses, etc.;
- Information about the device you use to access Euro Palace Casino, such as internet speed, browser, etc.;
Euro Palace Casino has a Privacy Policy to enhance its services. For instance, by tracking how quickly you load the site and any bugs you encounter, the team can consider upgrading servers in particular regions.
Rules on Sports
Sports betting is a major section of Euro Palace Casino and is governed by specific rules. The main ones to note are:
- Euro Palace Casino accepts bets across various markets, including singles, combined wagers, and multiples.
- Although Euro Palace Casino may adjust pre-match and live odds, payouts are determined by the odds accepted at the time you placed the bet.
Additionally, Euro Palace Casino maintains separate betting rules for particular sports. For example, if you bet on a basketball game that is not completed, the bookmaker will void all bets.
Responsible Gaming
Euro Palace Casino is concerned about its customers' wellbeing and promotes responsible gambling. It provides basic information about gambling addiction on its Responsible Gaming page, outlining common symptoms.
To help identify potential addiction, Euro Palace Casino offers a 10-question assessment. If a player answers "yes" to five or more questions, they should take gambling concerns more seriously and follow the restrictions Euro Palace Casino recommends:
- Treat gambling only as entertainment (not as a source of income).
- Set and manage a budget based on what you can afford to spend daily, weekly, or monthly on gambling. Allocate your gambling time carefully.
- Do not chase losses; if you experience a sequence of losing bets, it is advisable to take a break.
If a player's gambling becomes unmanageable, they can set restrictions on their account. By contacting Euro Palace Casino support, players may request daily, weekly or monthly deposit limits, or ask for their account to be closed permanently.
Risk Disclosure
When placing bets at Euro Palace Casino you risk losing money. The majority of Euro Palace Casino's games use random number generators (RNGs), so you cannot influence the outcome of a round — your stake is subject to chance. Keep this risk in mind when creating an account on the site.
Refund Policy
The Euro Palace Casino refund policy covers two situations. First, a refund may be considered within 24 hours of a deposit provided the funds have not been wagered.
Second, Euro Palace Casino will review refund requests made within 30 days if a transaction appears to have been performed by someone other than the account holder. In such cases you will be required to provide notarized proof of identity. If this documentation is not supplied within 30 days, Euro Palace Casino may suspend the account and forfeit the remaining balance.
Cookies Policy
Euro Palace Casino APK uses cookies to ensure a consistent experience for players. Cookies enable the platform to remember you when you return to the site. The cookie policy serves several purposes: it speeds up navigation, retains user preferences, and supports personalised advertising. You can modify the site's cookie permissions.